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Notices for Surgeons:

NJR Connect - Data Services
Our new surgeon reports portal, NJR Connect - Data Services is now live.

All orthopaedic surgeons can now login and review their outcome data and reports. The new system includes the following functionality:

  • CLRs and SLRs (this year's reports have been available to download from w/c 19th July 2021).
  • Dynamic reports - View and interact with their own data using predefined filters.
  • Static reports - View and download a range of pdf and excel document reports. For example: Consultant Level Reports and Annual Clinical Reports.
  • 90-day mortality / attributable revisions module - View a list of records, dating back to 1st January 2019, with ability to drill down to see further details.
  • Resources - Access a list of useful supporting documents including system user guides and user training videos, as well as links to other NJR websites.
  • NJR Contacts database - Search for other surgeons who practice at the same hospital.

NJR Connect - Data Services can be accessed by clicking this link 
Surgeons will be redirected to the new system should they attempt to login to Clinician Feedback, as this new system replaces that service.

Surgeons should use their Clinician Feedback user ID to log in and will then need to click on the 'Forgotten password' link on the login page, to enable a temporary password to be created and emailed to them, in order to access the system for the first time. The temporary password can be changed at any point thereafter to a password of choice.

There is also a user guide to support log-in as well as a useful video explaining the log-in process. You can find these in 'Quick Links' and 'Related Documents' on the right-hand side of this page.

Should they encounter any problems in accessing the system surgeons are asked to get in touch with us at the NJR Service Desk by email at: or by phone: 0845 3459991.


Consultant Level Report (CLR)
and Surgeon Level Report (SLR)

CLR and SLR are available to download at NJR Connect - Data Services. This year there are many changes to the reports, click here for more information on this. Since 2019 the NJR has provided a Surgeon Level Report (SLR) for all surgeons who are 'associate specialist'. To qualify for the report, a surgeon has to have performed at least five combined hip and knee procedures or one ankle, elbow or shoulder procedure during the previous year. It is possible that some surgeons received this report in addition to a Consultant Level Report (CLR) and this could be for one of the following two reasons:

  • If during the past year you have a new consultant level position, you will have procedures linked to you as both a consultant and an associate specialist.

  • If there has been a data entry error and procedures have been attributed to you at the wrong grade (in this case, you will need to contact your NJR Compliance Officer to update the relevant records).

Understanding ODEP / NJR data

ODEP and the NJR work closely together in order to collect and monitor joint replacement data in the UK and the data in the NJR Consultant Level Reports (CLRs) are courtesy of both organisations. There are some important points that you shouldn’t overlook, particularly as this year the data you are receiving are more comprehensive. Please see this explanatory document which will make the data easier to understand.


New NJR Implant Scanning Interface

The NJR has recently developed a mobile / tablet friendly responsive website interface. This interface provides an NJR developed ‘front end’ that allows details of procedure component lists to be scanned with a bar code scanner, mobile phone or tablet, and the results or alert flag concerning the combination are returned directly to the user. This tool is offered free of charge to all hospitals that undertake orthopaedic joint replacements in England, Wales, Northern Ireland, the Isle of Man and the States of Guernsey. To find out more about the tool click here.

Please contact us at: should you wish to make an enquiry regarding the use the tool for your hospital.


Push Notifications

NJR Connect - Data Services enables monthly ‘push notifications’ to consultants, alerting them through email to the presence of newly linked events for their patients within the NJR data and facilitate their checking and validation of this data.

This capability notifies surgeons of each of their attributable linked revisions and 90-day mortality events, providing a secure link for them to click through to log-in to NJR Connect - Data Services system to review the update and requires surgeons to acknowledge each attributable revision and 90-day mortality event. The mechanism also notifies surgeons via email of the existence of new Consultant Level Reports and sends reminder prompt emails to those who have not recorded their declaration against their annual Consultant Level Report. 


The benefits of this notification are that: 

  • data will be presented back to surgeons on a case-by-case basis enabling more frequent alerts for timely validation.
  • the validation by clinicians of key data items such as linked revisions and 90-day mortality is strengthened, providing a more timely mechanism for surgeons to review each linked event and resolve any ‘incorrectly attributable’ events
  • the process is automated to remind surgeons of the need to record consultant declaration at the time of the recorded appraisal date.
  • there is also an automated reminder to support surgeons in completion of their consultant declaration.


Component Information

If a surgeon is planning to undertake a revision of either a primary or a revision joint arthroplasty and wishes to know what components were implanted in the previous procedure, they should contact the NJR Service Desk using the contact details below.  This assumes that the revising surgeon is different to the surgeon who undertook the previous procedure and cannot, therefore, access the information via NJR Connect - Data Services.

When contacting the NJR Service Centre, you should state that you require information about the implants that were used in a patient's previous joint replacement procedure and provide an NHSMail email address through which you can be contacted.  You should NOT provide patient details at this stage.

Using the NHSMail address provided, one of the NJR data team staff will contact you for details of the patient and once these have been provided and the patient has been positively identified, details of the components implanted during the previous surgery will be identified.

NJR's Service Desk can be contacted by either email or phone:  Tel: 0845 345 9991 (Monday to Friday).



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